Healthcare Field Service Engineer – On‑Site Technical Support

Philips; Cape Town; On-site; ZAR 250 000 - 400 000; Full time

Job summary

A global health technology company is seeking a Field Service Engineer to provide advanced on-site technical support for healthcare products. The role includes troubleshooting, diagnostics, and ensuring optimal device performance. Candidates should have a degree in Clinical or Electrical Engineering and at least 2 years of relevant experience. This field role requires strong customer focus and problem-solving skills, with an emphasis on technical documentation and compliance.

Qualifications

• Minimum 2 years of experience in IT, Network Diagnosis, or Remote Service.
• Experience in Medical, Diagnostic Imaging, or Electromechanical Industries preferred.
• Familiarity with HPM & US test equipment is a strong asset.

Responsibilities

• Deliver advanced on-site technical support for products.
• Conduct diagnostics and repairs to minimize downtime.
• Provide technical review of system configurations.

Skills

Customer focus

Problem solving/troubleshooting mind-set

Communication skills

Technical documentation

Education

College graduate degree in Clinical, Electrical, or Computing Systems Engineering

Tools

Microsoft Windows

Microsoft Office

Job description

A global health technology company is seeking a Field Service Engineer to provide advanced on-site technical support for healthcare products. The role includes troubleshooting, diagnostics, and ensuring optimal device performance. Candidates should have a degree in Clinical or Electrical Engineering and at least 2 years of relevant experience. This field role requires strong customer focus and problem-solving skills, with an emphasis on technical documentation and compliance.