Hardware Retail Manager: Lead Teams & Drive Growth

Brights Hardware; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading hardware retailer in Gauteng is seeking a Manager to drive sales growth and profitability. The role includes leading a team, addressing staffing issues, and ensuring customer satisfaction. Candidates must have a Matric qualification, at least 5 years of managerial experience, and 10 years in the hardware retail sector. Proficiency in Microsoft Office and excellent communication skills are essential for success in this position.

Qualifications

• 5 years of managerial experience in the retail industry.
• 10 years of experience in Hardware Retail.
• Ability to chair disciplinary inquiries.

Responsibilities

• Lead and manage a team of staff.
• Ensure timely resolution of customer complaints.
• Monitor staff attendance and schedule duties.
• Prepare and submit relevant reports to senior management.

Skills

Staff management

Customer service

Problem-solving

Time management

Interpersonal skills

Decision-making

Communication

Education

Matric or equivalent

Business Management qualification

Tools

Microsoft Office

Job description

A leading hardware retailer in Gauteng is seeking a Manager to drive sales growth and profitability. The role includes leading a team, addressing staffing issues, and ensuring customer satisfaction. Candidates must have a Matric qualification, at least 5 years of managerial experience, and 10 years in the hardware retail sector. Proficiency in Microsoft Office and excellent communication skills are essential for success in this position.