Guest Dining Experience Assistant

Crew Life at Sea; Cape Town; Hybrid; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality service provider is looking for enthusiastic candidates to provide outstanding service in a fast-paced environment. As a vital member of the dining team, you'll ensure guest satisfaction by assisting in food and beverage delivery, maintaining table readiness, and supporting special events. You should possess strong customer service skills, attention to detail, and the ability to work effectively within a team. Previous experience in a similar role is an advantage but not mandatory.

Qualifications

• Strong customer service skills with a friendly and positive attitude.
• Exceptional teamwork and collaboration abilities.
• Meticulous attention to detail in order processing and cleanliness.
• Willingness to work flexible hours, including evenings and weekends.
• Proficiency in English; additional languages are advantageous.
• Ability to stand for extended periods and handle physical demands.
• Knowledge of hygiene and safety standards.
• Prior experience in customer service is beneficial.
• A positive and professional demeanor.

Responsibilities

• Assist in setting up tables and maintaining cleanliness.
• Assist wait staff in delivering food and beverages.
• Provide friendly service to guests and attend to their needs.
• Assist with taking guest orders accurately.
• Clear tables and reset them promptly.
• Support staff during special events and ensure smooth service.
• Comply with safety standards regarding food handling and alcohol service.
• Work closely with various departments for smooth operations.

Skills

Customer Service

Teamwork

Attention to Detail

Adaptability

Multilingual Skills

Physical Stamina

Hygiene and Safety Awareness

Job description

A leading hospitality service provider is looking for enthusiastic candidates to provide outstanding service in a fast-paced environment. As a vital member of the dining team, you'll ensure guest satisfaction by assisting in food and beverage delivery, maintaining table readiness, and supporting special events. You should possess strong customer service skills, attention to detail, and the ability to work effectively within a team. Previous experience in a similar role is an advantage but not mandatory.