Global Customer Service Advisor - Durban (24/7)

Concentrix; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A global technology and services leader is seeking a Customer Service Advisor in Umhlanga Rocks, South Africa. The role involves resolving customer queries, providing excellent service, and working in a dynamic team. Candidates should have at least 6 months of contact center experience and a Matric qualification. The position offers a competitive salary of R6500 with additional benefits such as medical aid and subsidized transport. This is a fantastic opportunity to join a leading company committed to equal employment opportunities.

Benefits

Medical aid for employee and dependents

Subsidized transport

Provident/Pension Fund

Employee Assistance Programme

Qualifications

• Minimum 6 months of contact centre experience working in a customer service role.
• Must have clear criminal and credit record.
• Self-motivated with good multitasking skills.

Responsibilities

• Ensure timely and accurate resolution of customers' concerns.
• Promote client products and resolve queries related to payments and orders.

Skills

Customer service experience

Multitasking skills

Computer literacy

Attention to Detail

Education

Matric

Job description

A global technology and services leader is seeking a Customer Service Advisor in Umhlanga Rocks, South Africa. The role involves resolving customer queries, providing excellent service, and working in a dynamic team. Candidates should have at least 6 months of contact center experience and a Matric qualification. The position offers a competitive salary of R6500 with additional benefits such as medical aid and subsidized transport. This is a fantastic opportunity to join a leading company committed to equal employment opportunities.