Global Claims Handler - End-to-End Resolution

West Coast Personnel; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An insurance services company in South Africa is seeking a Claims Handler / Technician to manage insurance claims from initial notification to settlement. The role requires 3-5 years of relevant experience and proficiency in claims procedures. The candidate will liaise with various stakeholders and ensure compliance and accuracy throughout the claims process, offering an opportunity for international exposure and professional development.

Benefits

Competitive remuneration aligned with UK standards

Professional growth opportunities

Collaborative environment in Cape Town CBD

Qualifications

• Minimum of 3–5 years’ experience in claims handling or insurance operations.
• Strong understanding of claims procedures and settlement processes.
• Ability to work efficiently within international time zones.

Responsibilities

• Manage a portfolio of claims from first notification to settlement.
• Liaise with underwriters, brokers, and clients to obtain documentation.
• Prepare claim summaries and reports for management.

Skills

Claims handling

Strong communication skills

Analytical skills

Proficiency in Microsoft Office

Tools

CRM systems

Job description

An insurance services company in South Africa is seeking a Claims Handler / Technician to manage insurance claims from initial notification to settlement. The role requires 3-5 years of relevant experience and proficiency in claims procedures. The candidate will liaise with various stakeholders and ensure compliance and accuracy throughout the claims process, offering an opportunity for international exposure and professional development.