General Manager, Telco & Special Projects & Road Logistics

DSV - Global Transport and Logistics; Kempton Park; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A logistics and transport leader is seeking a General Manager for Telco & Special Projects in Kempton Park. In this full-time role, you will provide strategic leadership, drive customer retention, and develop new business opportunities. Ideal candidates should have 3+ years in Supply Chain or Telecommunications and proven management skills. Strong leadership and presentation skills are essential. This position offers a dynamic work environment focused on innovation and collaborative growth.

Qualifications

• Minimum 3 years' experience in Supply Chain or Telecommunications industry.
• Proven track record managing account managers.
• Expertise in tender processes and solution formulation.

Responsibilities

• Provide strategic leadership across Telco portfolio and special projects.
• Establish white glove services for secure handling of servers.
• Drive customer retention initiatives and develop new business opportunities.

Skills

Strategic leadership

Customer retention

New business development

Presentation skills

Education

Matric

Tertiary qualification (degree or diploma)

Tools

DSV Specific Office Automation Systems

Job description

Location: Plumbago
Job Posting Title: General Manager, Telco & Special Projects, Road Logistics
Time Type: Full Time

Main Purpose of The Role

We are looking for a General Manager who will oversee the portfolio for Telco & Special Projects and establishing a white glove solution for DSV. The role requires strategic leadership to drive customer retention, new business development, and cross-silo collaboration, ensuring revenue generation, value creation and deliver of innovative, technologically enabled last‑mile logistics solutions.

Minimum Requirements

• Minimum 3 years’ end‑to‑end Supply Chain and/or Telecommunications industry experience.
• Proven track record managing account managers with responsibility of customer retention and new business growth in local market.
• Strong leadership and strategic management capabilities.
• Expertise in tender processes and solution formulation.
• Experience engaging with internal EXCO members.
• Presentation skills.

Electives

• Leadership coaching experience.
• Advanced knowledge of telecommunications and white glove industry.
• Previous history of managing special projects in the logistics industry.

Computer packages

• DSV Specific Office Automation Systems (Advanced).

Qualifications

• Matric (Essential).
• Tertiary qualification, degree or diploma.
• Own vehicle, driver’s license, ability to work overtime and travel nationally.

Duties and Responsibilities

• Provide strategic leadership across Telco portfolio and special projects.
• Establish White glove services (new revenue stream) responsible for secure handling of servers to the Tech industry (Data Centers) with further expansion into the specialized movements of sensitive equipment for other industries / verticals.
• Drive customer retention initiatives and develop new business opportunities.
• Collaborate across other DSV business units to deliver integrated Cross‑silo logistics solutions.
• Respond to Tenders, RFIs, RFPs, and RFQs, formulating tailored logistical solutions related to Telco brands and bids associated with special projects and white glove solutions.
• Manage commercials and account management activities associated with specialized projects including IEC and hi‑tech solutions, with warehousing and on‑demand shipping under strict SLA adherence.
• Lead annual increase negotiations and ensure contractual governance.
• Ability to manage stakeholders within and outside the organization effectively to drive growth and efficiencies.
• Strong understanding of financials, Profit & Loss statements, budgeting, as well as an understanding of revenue and EBIT drivers.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non‑discriminatory selection procedures will be followed. We use Affimative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.