Front Desk Representative

AngelCare; Durban North; On-site; ZAR 120 000 - 150 000; Full time

Job summary

A global water management company is seeking a passionate Front Desk Representative to provide exceptional customer service. This key role involves welcoming clients, managing phone calls, and supporting administrative tasks in a dynamic and inclusive work environment. Ideal candidates should have a high school diploma, excellent communication skills, and 1-2 years of related experience. Join us to make a positive impact and grow within the company.

Benefits

Competitive salary and benefits package

Opportunities for growth and advancement

Training and development programs

Supportive and collaborative team culture

Medical Allowance

Qualifications

• 1-2 years of experience in a customer service or administrative role.
• Ability to maintain confidentiality and handle sensitive information.
• Positive attitude and willingness to learn.

Responsibilities

• Greet and welcome clients and visitors professionally.
• Answer and direct phone calls appropriately.
• Manage incoming and outgoing mail and packages.
• Assist with administrative tasks such as filing and data entry.
• Handle customer inquiries and complaints professionally.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Proficient in Microsoft Office

Multitasking

Education

High school diploma or equivalent

Job description

Position: Front Desk Representative Company Overview: Msuez UK is a leading provider of water and waste management solutions, operating in over 70 countries worldwide. We are committed to delivering innovative and sustainable solutions to our clients, helping them to achieve their environmental goals. Position Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and creating a positive first impression for our clients and visitors. Key Responsibilities: - Greet and welcome clients and visitors in a professional and friendly manner - Answer and direct phone calls to the appropriate department or individual - Manage incoming and outgoing mail and packages - Maintain a clean and organized front desk area - Assist with administrative tasks such as filing, data entry, and document preparation - Schedule appointments and meetings for staff members - Keep track of office supplies and place orders when necessary - Handle customer inquiries and complaints in a timely and professional manner - Collaborate with other departments to ensure smooth operations and customer satisfaction - Follow company procedures and policies at all times - Provide support to other team members as needed Qualifications: - High school diploma or equivalent - 1-2 years of experience in a customer service or administrative role - Excellent communication and interpersonal skills - Strong organizational and time-management skills - Proficient in Microsoft Office and other relevant software - Ability to multitask and work in a fast-paced environment - Positive attitude and willingness to learn - Ability to maintain confidentiality and handle sensitive information - Previous experience in the water and waste management industry is a plus We Offer: - Competitive salary and benefits package - Opportunities for growth and advancement within the company - A dynamic and inclusive work environment - Training and development programs - Supportive and collaborative team culture If you are passionate about providing exceptional customer service and want to be a part of a global company that is making a positive impact on the environment, then we want to hear from you. Apply now to join our team as a Front Desk Representative at Msuez UK!

Medical Allowance