Field It Technician & Customer Engineer — On-Site & Remote

Bcxp; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A technology services company is seeking a Technical Support Specialist in Durban, responsible for providing on-site and remote support for hardware issues in stores. Candidates must hold a National Diploma and have at least two years of experience, along with certifications like CompTIA A+. Strong customer service skills and a valid driver's license are essential for this role.

Qualifications

• At least two years of experience in technical support.
• Ability to provide on-site and remote support for hardware issues.
• Valid driver's license and reliable vehicle required.

Responsibilities

• Provide on-site technical support for hardware issues in stores.
• Assist with remote technical support as needed.
• Work long hours when necessary.

Skills

Customer service skills

Problem-solving abilities

Education

National Diploma

Tools

CompTIA A+

Job description

A technology services company in Pretoria is seeking a Technical Support Specialist.

This role involves providing on-site and remote technical support for hardware issues in stores.

Candidates should have a National Diploma and at least two years of experience, along with certifications like CompTIA A+.

The position requires strong customer service skills, problem-solving abilities, and the capacity to work long hours when necessary.

A valid driver's license and a reliable vehicle are essential for this role.