FAIS Branch Advisor | Customer Solutions & Growth

FNB South Africa; Randfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in Randfontein is seeking a Branch Advisor to deliver exceptional customer service and build relationships with clients. The ideal candidate will have an NQF4 qualification and 1-2 years of experience in client services. Responsibilities include analyzing customer needs, providing tailored solutions, and achieving sales results. This role offers personal and professional growth opportunities in a dynamic team environment.

Benefits

Opportunities for personal and professional growth

Dynamic team environment

Impactful brand ambassador role

Qualifications

• 1-2 years’ experience in Client Services Support and delivery.

Responsibilities

• Provide a positive customer experience by understanding customer needs.
• Build and maintain strong relationships with clients.
• Educate customers on the best banking platforms for their needs.
• Achieve sales results with integrated financial solutions.

Skills

Customer Centric

Persuasive selling skills

Strong communication skills

Interpersonal skills

Organisational skills

Problem-solving

Results-driven

Education

NQF4 qualification or higher

Job description

A leading financial institution in Randfontein is seeking a Branch Advisor to deliver exceptional customer service and build relationships with clients. The ideal candidate will have an NQF4 qualification and 1-2 years of experience in client services. Responsibilities include analyzing customer needs, providing tailored solutions, and achieving sales results. This role offers personal and professional growth opportunities in a dynamic team environment.