ERP Support Analyst

Seartec; Wes-Kaap; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A technology solutions company in Cape Town is seeking an ERP Support Analyst to provide internal support and troubleshoot ERP issues. The ideal candidate will have experience with Microsoft Dynamics systems and advanced Excel skills. You will be responsible for managing user support, enhancing business processes, and assisting with reporting and audits. If you have great problem-solving skills and a willingness to travel, this role offers a chance to make a significant impact across the organization.

Qualifications

• Experience with ERP systems like Microsoft Dynamics.
• Proficiency in Excel for reporting.
• Ability to analyze financial data effectively.

Responsibilities

• Provide support to end users on ERP issues.
• Troubleshoot business process issues.
• Enhance existing business workflows.
• Generate management reports regularly.
• Assist auditors with system inquiries.

Skills

Experience with Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central

Advanced skills in Microsoft Excel

Strong financial awareness and business acumen

Willingness to travel

Tools

Jet Reports

Power BI

SQL

Job description

ERP Support Analyst

📍 Location: Cape Town

🕒 Type: Permanent

✈️ Travel: Required

About the Role

We’re looking for a dynamic and technically strong ERP Support Analyst to join our team. If you enjoy solving problems, supporting users, optimizing business processes, and working with data, this role offers the opportunity to make a meaningful impact across the organization.

What You’ll Do

• Provide internal support and assistance to end users
• Troubleshoot ERP and business process issues
• Review and improve existing business processes
• Deliver daily, weekly, and monthly management reports
• Assist internal and external auditors with system-related queries

Essential Requirements

• Experience with Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central
• Advanced skills in Microsoft Excel
• Strong financial awareness and business acumen
• Willingness to travel as required

Preferred Skills

• Experience with Jet Reports
• Experience with Power BI
• SQL knowledge (advantageous)

Who You Are

• Able to manage multiple priorities with minimal supervision
• Critical thinker with sound judgment
• Technologically savvy and resourceful
• Solution-focused with strong problem‑solving skills
• Detail‑oriented
• Strong communicator — both written and verbal

How to Apply

📩 Send your CV and a short cover letter to [e-mail]

📌 Use the subject line: ERP Support Analyst Application