Enterprise Banking Expert: Growth, Solutions & Impact

Absa Bank Limited; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent banking institution in South Africa seeks a dedicated professional to enhance customer experience and drive financial targets. The ideal candidate will have a strong understanding of clients' needs and the ability to provide suitable financial solutions. Responsibilities include ensuring complaint resolution and collaborating with team members to improve service delivery. A Higher Diploma in Business, Commerce or Management Studies is required. This role offers an opportunity to contribute to a diverse and equitable workplace.

Qualifications

• Deep understanding of client's working capital cycle and business needs.
• Ability to drive acquisition and cross-sell initiatives.
• Familiarity with compliance and risk management standards.

Responsibilities

• Provide superior customer experience and suitable solutions.
• Drive achievement of income growth and financial targets.
• Ensure resolution of service complaints within acceptable agreements.
• Improve team collaboration and processes.

Skills

Customer service expertise

Financial analysis

Cross-selling techniques

Compliance awareness

Team collaboration

Education

Higher Diplomas in Business, Commerce and Management Studies

Job description

A prominent banking institution in South Africa seeks a dedicated professional to enhance customer experience and drive financial targets. The ideal candidate will have a strong understanding of clients' needs and the ability to provide suitable financial solutions. Responsibilities include ensuring complaint resolution and collaborating with team members to improve service delivery. A Higher Diploma in Business, Commerce or Management Studies is required. This role offers an opportunity to contribute to a diverse and equitable workplace.