Engagement & Sales Manager – Call Center & Digital

Talksure Pty Ltd; Durban; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading sales company in Durban is seeking an Engagement & Sales Manager to lead call center and digital sales operations. This role requires 3–5 years’ experience in sales and account management, along with strong leadership and communication skills. You will work in a dynamic and innovative environment, driving sales performance and managing key relationships. Competitive salary and opportunities for professional growth are offered.

Benefits

Competitive salary and performance incentives

Opportunities for professional growth

Supportive work environment

Qualifications

• 3–5 years’ experience in sales, account management, or business development.
• Strong knowledge of call center operations.
• Proven ability to meet and exceed sales targets.

Responsibilities

• Drive sales strategies across call center and digital channels.
• Build and manage strong client and stakeholder relationships.
• Lead and motivate call center teams to achieve targets.

Skills

Sales strategies

Client engagement

Relationship management

Leadership

Digital engagement strategies

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

CRM systems

Digital sales platforms

Job description

Overview

Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms.

Responsibilities

• Drive sales strategies across call center and digital channels.
• Build and manage strong client and stakeholder relationships.
• Lead, coach, and motivate call center teams to achieve targets.
• Oversee digital campaigns, online promotions, and engagement initiatives.
• Analyze sales performance and provide insights to improve conversions.
• Collaborate with Marketing, Operations, and Customer Success teams.

Qualifications

• 3–5 years’ experience in sales, account management, or business development (call center/BPO/digital environment).
• Strong knowledge of call center operations and digital engagement strategies.
• Proven ability to meet and exceed sales targets.
• Excellent communication, negotiation, and leadership skills.
• Experience with CRM and digital sales platforms.
• Bachelor’s degree in Business, Marketing, or related field (preferred).

What We Offer

• Competitive salary and performance incentives.
• Opportunities for professional growth and leadership.
• A dynamic, innovative, and supportive work environment.

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.