Dispatch Manager

Flink Recruitment; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading manufacturing company based in Johannesburg is looking for a Dispatch Manager to join their team. The ideal candidate will have a Bachelor's Degree in Logistics Management and at least 5 years of experience in a dispatch management role, specifically in a manufacturing or FMCG environment. This role involves overseeing outbound logistics, managing third-party providers, and collaborating across departments to ensure efficiency. Strong leadership and communication skills are essential for success in this fast-paced environment.

Qualifications

• Minimum 5 years in a Dispatch Management role, specifically within a manufacturing or FMCG environment.
• Proven experience in staff management, including performance management and disciplinary procedures.

Responsibilities

• Orchestrate all outbound deliveries to ensure adherence to customer booking requirements.
• Oversee 3PL providers for accurate and punctual dispatch of finished goods.
• Partner with Sales and Production Planning to optimise delivery efficiencies.
• Ensure timely processing of Purchase Orders (POs) and Proof of Delivery (POD) documentation.
• Continuously monitor dispatch procedures for cost‑saving initiatives.

Skills

Dynamic Leadership

Communication Excellence

Strategic Urgency

Adaptability

Education

Bachelor’s Degree or Diploma in Logistics Management

Tools

ERP systems

MS Office Suite

Job description

SUMMARY

Our client is looking for a Dispatch Manager to join their team in Johannesburg.

POSITION INFO

Dispatch Manager – Johannesburg South, Gauteng. Reporting to Chief Operations Officer (COO).

EXECUTIVE SUMMARY

A leading Furniture Manufacturing based in Johannesburg South is seeking a strategic and highly organised and self‑driven Dispatch Manager. This pivotal role requires a logistics professional with a proven track record in manufacturing or the Fast‑Moving Consumer Goods (FMCG) sector. The successful candidate will lead the dispatch function, ensuring seamless outbound logistics and alignment with broader organisational goals.

PRIMARY RESPONSIBILITIES

• Logistics Coordination: Orchestrate all outbound deliveries to ensure strict adherence to customer booking requirements and designated delivery windows.
• Third‑Party Management: Oversee 3PL providers to ensure the accurate and punctual dispatch of finished goods while maintaining compliance with internal protocols.
• Cross‑Functional Collaboration: Partner with Sales and Production Planning departments to optimise delivery efficiencies and resolve potential bottlenecks.
• Administrative Oversight: Ensure the timely and precise processing of Purchase Orders (POs) and Proof of Delivery (POD) documentation.
• Operational Excellence: Continuously monitor dispatch procedures to identify and implement cost‑saving initiatives and process improvements.

PROFESSIONAL PROFILE

• Dynamic Leadership: The ability to lead and motivate a dispatch team in a high‑pressure, fast‑paced environment.
• Communication Excellence: Professional verbal and written communication skills suitable for engaging with diverse internal and external stakeholders.
• Strategic Urgency: A proactive approach to problem‑solving with a strong sense of urgency and meticulous attention to detail.
• Adaptability: The capacity to manage shifting priorities and maintain operational stability during peak periods.

QUALIFICATIONS AND EXPERIENCE

• Education: A Bachelor’s Degree or Diploma in Logistics Management or a related Supply Chain field.
• Experience: Minimum 5 years in a Dispatch Management role, specifically within a manufacturing or FMCG environment.
• Technical Proficiency: Advanced computer literacy (ERP systems and MS Office Suite).
• Leadership: Proven experience in staff management, including performance management and disciplinary procedures.

EMPLOYMENT DETAILS

• Employment Type: Permanent Employment
• Industry: Manufacturing
• Work Space Preference: Work Onsite
• Ideal Work Province: Gauteng
• Ideal Work City: Johannesburg
• Salary Bracket: R 35 000 – 45 000
• Driver’s License: CODE B (Car)
• Own Car Needed: No