Director Product Management - Cross Border Payments

Mastercard; Cape Town; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A global technology company in the payments industry is seeking a Director of Product Management for Cross Border Payments. This role involves leading PreSales Solutioning, owning the sales cycle, and engaging with large pan-African banks to drive Mastercard's strategic agenda in the region. Candidates should have a strong background in product management within the Cross Border Payments sector and be knowledgeable about the African payments landscape. This position also emphasizes creating relationships to ensure successful opportunity conversions.

Qualifications

• Extensive experience in product management roles within Cross Border Payments.
• Experience with transaction banks while focused on Africa.
• Strong understanding of SWIFT and emerging payment schemes.

Responsibilities

• Lead PreSales Solutioning efforts for Cross Border Payments.
• Own the Sales Solutioning cycle and drive opportunity conversion.
• Communicate product capabilities and ensure market adoption.

Skills

Product Management in Cross Border Payments

Sales Solutioning

NOSTRO pricing

Understanding of currency control

SWIFT, RTGS, ACH knowledge

Multi-lateral payment schemes

Education

Experience in sizable banks focused on Africa

Experience in product management

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management - Cross Border Payments

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Mastercard’s Transfer Solutions team in EEMEA is driving at scale innovation and growth to meet today’s demands for simple, certain, and secure international and domestic payments by individual and businesses of all sizes. Transfer Solutions is a portfolio of integrated assets and capabilities designed to service key verticals, customer segments and multiple payment flows. Through simple connectivity means, we enable partners the ability to reach a variety of endpoints—account, card, mobile wallet, or cash payout—nearly anywhere in the world.

The organization is looking for a Director, Product Management, Cross Border Payments as part of the EEMEA Business Development Team, to work with customers, who are primarily large pan-African Group Banks to further the strategic and commercial agenda of Mastercard in the region, especially around Cross Border Payments, which includes Low Value B2B / Commercial Payments, P2P Remittances and Purpose-based payments like Bill Payments, Tuition Payments, Utility, Social Security etc.

The ideal candidate is aware of the African Payments landscape and is a known name within the circles of Financial Institutions in Africa. He / She must be aware of the intricate dynamics of how money moves across Banks and Borders, especially relating to Correspondent Banking, evolving nature of SWIFT and ISO messaging standards, existing Settlement & Funding Structures, thereby able to identify the existing gaps, and solutionize placing Mastercard assets in the mix with customers. The person must hold adequate subject-matter expertise to hold conversation with banking leaders ranging from Transaction Banking, Treasury, Retail or Payment System Design and drive home desired commercial outcomes for the company.

Role

• This is a PreSales Solutioning roles at its heart where you will work with new prospects and existing clients in providing the commercial and technical solution, to drive sale and launch of Mastercard’s Cross Border Payments asset to the large pan African Banks.
• Own the Sales Solutioning cycle, end-to-end, when working with large / multi-market prospects, positioning Mastercard’s Cross-Border Payments assets, either as a standalone deal or as part of a clubbed multi-product engagement.
• Partner with MA Account Management, and in-country Cross-Border Sales teams during the Sales and / or Implementation Cycle with a Customer and provide deep subject matter expertise required for the opportunity conversion.
• You can either choose to be - Accountable for successful conversion of the opportunity cycle. In short, while you own the Commercial and Techno-Functional Solution, your counterpart teams in MA owns the Relationship and Revenue Realization cycle. OR,
• Alternatively – be accountable to lead, with minimal supervision, the complete Sales and GTM efforts within assigned territories and Accounts, including relationship and full scale PnL responsibilities.
• Internal concept selling within the company, at an Account / Country level, for appropriate customer engagement required to drive conversion. Responsible for driving market adoption of Mastercard’s cross-border solutions, in partnership with the Cluster teams.
• Be able to independently and in teams communicate the needed product capabilities for the markets and clients, and work with various teams within the organization to get them to life.
• Develops and maintains strong working relationships, working closely with cross-functional teams across the organization, to drive the Transfer Solutions agenda.

All About You

• The ideal candidate for this position should:
• Have worked in Product Management roles in Cross Border Payments processing teams of large Transaction Banks working in / focused on Africa.
• Alternate, have worked in Sales Solutioning role within Cross Border Payments industry OR Market Infrastructure providers, preferably in Africa.
• Understand and know how NOSTRO pricing works, along with Africa specific challenges of Currency Control, Correspondent De-Risking etc.
• Understand SWIFT, RTGS, ACH, and emerging Multi-lateral payment schemes and the constructs that exists in Africa. Knowledge of alternate technical architecture is a big plus.
• Have firsthand experienced business and sales lifecycle of products and offerings along with prospecting, conversion funnel, launch, and PnL responsibilities.
• Known face in the markets, with existing relationship and credibility to hold deep subject-matter conversations on the topics.
• You enjoy learning new things and can pick up concepts quickly and connect the dots independently without the need of formal & extensive training.
• Demonstrated success working with stakeholders across other business units, functions, and markets in support of cross-functional projects / programs.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.