Digital Account Lead

Dentsu Aegis Network; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading advertising agency in Sandton is looking for a Senior Client Partner to oversee major client relationships and drive strategic initiatives. This role combines relationship leadership and digital expertise to enhance team performance and campaign delivery. Responsibilities include leading strategic conversations, ensuring efficient operations, and mentoring the account team. Ideal candidates are digitally fluent and curious about new technologies. The position offers a permanent contract and full-time opportunity.

Qualifications

• Proven track record in leading major client relationships.
• Experience in guiding teams digitally with a strong understanding of content systems.

Responsibilities

• Lead strategic client conversations and make clear recommendations.
• Oversee campaigns, content, and asset delivery.
• Introduce modern working practices to enhance quality and integration.
• Mentor account teams for clarity and autonomy.

Skills

Relationship leadership

Commercial discipline

Integrated delivery

Operational strength

Digital fluency

Systems thinking

Curiosity

Job description

You lead a major client relationship end-to-end, steering strategy, delivery, operations, and team growth. Your value lies in combining the rigour of a seasoned account lead with a digital transformation mindset with an understanding of how digital, content systems, data, and emerging tools shape today’s creative work.

This is not two roles. It is one: a senior client partner who runs the business with excellence and steadily evolves how the agency creates value.

Job Description

Key Responsibilities

• Strategic Partnership & Integrated Thinking
• Provide senior counsel that blends brand, digital, and commercial thinking into clear recommendations.
• Hold the integrated view across disciplines: creative, strategy, content, social, influencer, production, data, media.
• Lead strategic conversations that simplify complexity and move clients toward better decision‑making

Modern Delivery & Operations

• Oversee the full delivery ecosystem: campaigns, content, digital assets, commerce pages, always‑on programs.
• Use modern operating principles: clarity, feedback loops, test – learn – optimise cycles, platform literacy.
• Elevate reporting into insight‑driven decisioning; translate data into creative and commercial actions.
• Maintain strong governance around scopes, retainers, forecasting, and resourcing, while improving processes where needed.

Transformation Through Practice

• Introduce smarter ways of working that enhance speed, quality, and integration (content systems, workflow refinement, light automation, practical tooling).
• Champion platform‑native creative thinking and digital craft across the team.
• Spot capability gaps early and help close them through coaching, collaboration, and operational adjustments.
• Bring curiosity about emerging technologies without overwhelming teams: practical, not performative.

Team Leadership & Culture

• Mentor and develop the account team with a focus on autonomy, clarity, and modern craft.
• Create the conditions for calm, consistent delivery: clear roles, clear rituals, early issue detection.
• Model composure and firmness in high‑pressure environments; build trust quickly with internal and external partners.

Person Profile

• A seasoned GAD with strong fundamentals: relationship leadership, commercial discipline, integrated delivery, and operational strength.
• Digitally fluent. Understands how platforms, content systems, and data shape modern creative work, and uses that fluency to guide teams.
• Systems thinker who connects decisions upstream to outcomes downstream.
• Pragmatic moderniser: improves ways of working steadily rather than through grand declarations.
• Curious, proactive, composed, and confident in simplifying complex problems.
• Not defined by sector expertise; defined by the ability to elevate teams and modernise how value is created.

Location

Sandton

Brand

Dentsu Creative

Time Type

Full time

Contract Type

Permanent