Diesel Service Department Manager

Bebeemechanic; Tzaneen; On-site; ZAR 500 000 - 700 000; Full time

Job summary

An automotive service provider in Limpopo is seeking a Service Department Operations Manager. The role focuses on overseeing daily workshop operations while ensuring adherence to OEM standards. You will lead a team of diesel mechanics to drive productivity and customer satisfaction. The ideal candidate should have a National Senior Certificate and a Diesel Mechanic Trade Test, along with at least 5 years of experience in both diesel mechanics and leadership roles at a franchised dealership.

Qualifications

• Minimum of 5 years experience as a qualified Diesel Mechanic.
• At least 5 years of experience in a leadership role at a franchised dealership.

Responsibilities

• Oversee daily workshop operations, ensuring adherence to OEM standards.
• Drive productivity, efficiency, and profitability.
• Lead a team of diesel mechanics, providing guidance and training.

Skills

Leadership

Team management

Customer service

Quality control

Education

National Senior Certificate or equivalent

Diesel Mechanic Trade Test

Job description

Service Department Operations Manager

The primary goal of this role is to oversee daily workshop operations, ensuring strict adherence to OEM standards for UD & FAW.

This position drives productivity, efficiency, and profitability while managing job cards, warranty processes, and quality control.

Essential Qualifications

• National Senior Certificate or equivalent qualification
• Diesel Mechanic Trade Test (required)
• A minimum of 5 years experience as a qualified Diesel Mechanic
• At least 5 years of experience in a leadership role at a franchised dealership

About the Role

In this pivotal position, you will be responsible for implementing effective strategies to optimize workshop operations, resulting in enhanced customer satisfaction and loyalty.

You will lead a team of experienced diesel mechanics, providing guidance, support, and training to ensure they possess the necessary skills to deliver exceptional service.

Additionally, you will be accountable for maintaining high-quality standards, adhering to OEM specifications, and minimizing downtime.