Dental Practice Manager

The Approach; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare practice in Cape Town is seeking a Practice Manager to oversee operational, administrative, and HR functions. The successful candidate will manage staff, clinical workflows, and ensure compliance with standards. Key responsibilities include reporting, HR management, and maintaining a positive workplace culture. Candidates should possess strong organizational skills, leadership experience, and familiarity with practice management systems. This is a full-time position in a patient-focused environment.

Qualifications

• Proven experience in practice management or a similar operational leadership role.
• Knowledge of HR processes and compliance standards.
• Ability to lead and manage a diverse team.

Responsibilities

• Oversee day-to-day activities to ensure efficient operations.
• Manage HR-related administration including contracts and payroll.
• Ensure accurate reporting of financial, HR, and operational data.

Skills

Organisational skills

Multitasking skills

Communication skills

Interpersonal skills

Leadership

Tools

Goodx

TIMETREE

Teamhub

Job description

Location : Cape Town | Employment Type : Full-time

Role Overview

The Practice Manager will take ownership of the practice’s operational, administrative, and HR functions. They will manage staff, oversee clinical and administrative workflows, and ensure smooth day-to-day functioning of the practice. The role will also include oversight of financial and compliance-related activities, supporting the practice’s strategic and operational objectives.

Key Responsibilities

Operational & Clinical Oversight

• Oversee day-to-day activities of the practice to ensure efficient operations.
• Implement and maintain clinical guidelines and administrative procedures.
• Oversee assistants and the Maintenance Manager to ensure smooth workflow and patient experience.

Administrative Oversight

• Manage all creditor-related administrative tasks.
• Oversee debtor-related administration and reporting.
• Ensure proper scheduling of leave and overtime in relevant systems.
• Support the reception team with escalated administrative tasks as needed.

Human Resources & Team Management

• Manage HR-related administration including contracts, performance reviews, warnings, and payroll processing for auditors.
• Maintain HR documentation in systems such as Teamhub.
• Provide leadership, guidance, and support to all staff members to foster a professional and positive workplace culture.

Reporting & Compliance

• Ensure accurate and timely reporting of financial, HR, and operational data.
• Maintain compliance with clinical, administrative, and regulatory standards.

Candidate Profile

• Proven experience in practice management or a similar operational leadership role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Knowledge of HR processes.Ability to lead and manage a diverse team.

Familiarity with practice management systems is highly advantageous :

• Goodx
• TIMETREE
• Teamhub

To Apply

If you are an organised, proactive, and professional leader with a passion for operational excellence in a patient-focused environment, please submit your CV.