Cresta - Store Manager

Pro Select Consulting; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail management firm in South Africa is seeking an energetic Store Manager to oversee daily activities and exceed store targets. The ideal candidate will have a minimum of 3 years' experience and be skilled in team development, performance management, and fostering exceptional customer service. Join us to drive sales and enhance brand awareness in a dynamic retail environment.

Qualifications

• Minimum of 3 years of experience in a Store Management role.
• Ability to identify training and coaching needs.
• Familiarity with compliance checks and stock management.

Responsibilities

• Guide and oversee store's day-to-day activities.
• Recruit and manage performance according to company policies.
• Implement customer experience processes and ensure compliance.
• Explore new opportunities to boost sales.
• Manage stock levels and maintain stockroom upkeep.

Skills

Team development

Performance management

Customer service

Sales improvement

Job description

Our client is actively seeking an energetic and enterprising Store Manager to become a valuable addition to their team.

Your main responsibilities will be to guide and oversee the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

Spearhead store team development by identifying training and coaching needs, emphasizing talent management and succession planning.

Recruit, administer, and manage performance in alignment with company policies and procedures.

Implement customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.

Enforce overall compliance by conducting thorough compliance checks through defined processes.

Explore and propose new opportunities to boost sales and enhance brand awareness.

Provide feedback on in-store product performance to the support centre, contributing to sales improvement.

Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.

Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.

Maintain the stockroom's overall upkeep to meet housekeeping standards.

Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.

Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.

Lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 3 Years Experience in a Store Management role will be considered.