Credit Control Lead: Drive Collections & Cash Flow

Fidelity Services Group; KwaZulu-Natal; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading services company in South Africa seeks a Credit Control Supervisor to oversee the credit control team and manage debt collection. The role requires strong leadership skills and a comprehensive understanding of credit control processes. Candidates should possess a Bachelor's degree in finance or a related field, along with supervisory experience. Excellent communication and negotiation skills are essential to resolve payment issues and improve cash flow. This position offers a dynamic environment while supporting development in conflict resolution and cash management.

Qualifications

• Proven experience in credit control or accounts receivable management.
• Previous supervisory or team leadership experience.
• Strong understanding of credit control processes and principles.

Responsibilities

• Lead and manage a team of credit control officers to ensure targets and KPIs are met.
• Implement and maintain credit control policies and procedures.
• Monitor and analyse aged debt reports to identify outstanding accounts.

Skills

Credit control management

Communication skills

Organizational skills

Negotiation skills

Team leadership

Education

Bachelor’s degree in finance, Accounting, or related field

Professional certification (e.g., CICM)

Tools

Microsoft Excel

Accounting software

Job description

A leading services company in South Africa seeks a Credit Control Supervisor to oversee the credit control team and manage debt collection. The role requires strong leadership skills and a comprehensive understanding of credit control processes. Candidates should possess a Bachelor's degree in finance or a related field, along with supervisory experience. Excellent communication and negotiation skills are essential to resolve payment issues and improve cash flow. This position offers a dynamic environment while supporting development in conflict resolution and cash management.