Cosmetics Sales Advisor: Customer Service & Upsell Expert

Clicks Group; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Pretoria is seeking a dynamic customer service representative to maximize sales through effective cross and up selling. Ideal candidates will have a Matric certificate and experience in cosmetics. The role requires excellent communication and customer service skills to create a positive shopping experience and promote brand loyalty. Join this vibrant team and contribute to a store known for its exceptional customer experience.

Qualifications

• Experience in cosmetics.
• Retail in sales or service environment is desirable.

Responsibilities

• Drive sales through cross and up selling.
• Reduce loss by adhering to Store Operating Procedure.
• Create an appealing shopping environment.
• Maximise sales by executing promotional events.
• Increase profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

A leading retail company in Pretoria is seeking a dynamic customer service representative to maximize sales through effective cross and up selling. Ideal candidates will have a Matric certificate and experience in cosmetics. The role requires excellent communication and customer service skills to create a positive shopping experience and promote brand loyalty. Join this vibrant team and contribute to a store known for its exceptional customer experience.