Branch Manager

HiFi Corp; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Durban is seeking an experienced Branch Manager to oversee daily operations. This role focuses on driving profitability, ensuring excellent customer service, and managing staff effectively. The ideal candidate should possess strong leadership skills and 3-5 years of management experience in a retail environment. Responsibilities include sales management, stock control, and effective team leadership. Join us to create a positive work environment and lead a successful branch.

Qualifications

• 3-5 years of management experience in retail.
• Strong understanding of retail operations and customer service.

Responsibilities

• Manage daily store operations to ensure profitability.
• Lead and control resources effectively.
• Ensure a customer-centric environment.

Skills

Business Acumen

Excellent verbal and written communication skills

Interpersonal skills

Strong administrative skills

People management

Planning and organising

Courage and confidence

Judgment and decision making

Customer centricity

Integrity

Can do attitude

Drive and Energy

Resilience

Education

Grade 12

Retail Management/Business Diploma

Job description

Job Location : Durban, KwaZulu-Natal, South Africa Application Deadline : February 03, 2026

Introduction

• We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
• The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

• Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

Closing Date 03 February 2026