Branch Banking Specialist – Customer Advisory & Home Loans

Commonwealth Bank; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A major financial institution is seeking a Customer Banking Specialist in Gqeberha. In this role, you will engage with customers to address their banking needs, provide support for credit applications, and conduct Financial Health Checks. Ideal candidates will have exceptional customer service skills, strong communication abilities, and a desire for a long-term career in banking. This role involves working in a dynamic retail environment, making a positive impact in customers' lives. Apply today to join the team and help customers achieve their financial goals.

Qualifications

• Experience in delivering exceptional customer service ideally in financial services, retail, or hospitality.
• Ability to articulate financial terms clearly.
• A genuine interest in building a career with the organization.

Responsibilities

• Have in-depth conversations with customers about their banking needs.
• Support customers with account maintenance and credit product applications.
• Complete Financial Health Checks to assess customers’ financial needs.

Skills

Exceptional customer service

Excellent communication skills

Problem solving

Ability to work in a busy environment

Job description

A major financial institution is seeking a Customer Banking Specialist in Gqeberha. In this role, you will engage with customers to address their banking needs, provide support for credit applications, and conduct Financial Health Checks. Ideal candidates will have exceptional customer service skills, strong communication abilities, and a desire for a long-term career in banking. This role involves working in a dynamic retail environment, making a positive impact in customers' lives. Apply today to join the team and help customers achieve their financial goals.