Attorney Liaison Operations Lead

Standard Bank Group; Johannesburg; On-site; ZAR 500 000 - 800 000; Full time

Job summary

A leading financial institution in Johannesburg is seeking a skilled professional to oversee its attorney liaison operations. This role requires managing daily operations, mitigating financial risks, and ensuring adherence to banking regulations. The ideal candidate will have an Advanced Diploma in Business Commerce and 5-7 years of experience in managing relationships with external legal firms. This full-time role does not offer remote work and emphasizes the delivery of world-class customer service.

Qualifications

• 3-4 years in Service Management with a solid understanding of banking principles.
• Experience mitigating financial losses through attorney liaison functions.
• Track record in managing relationships with external legal firms.

Responsibilities

• Oversee daily operations of attorney liaison function.
• Ensure world-class customer service adhering to bank policies.
• Drive continuous improvement initiatives to enhance service delivery.

Skills

Service Management

Communication skills

Presentation Skills

Time Management

Conflict Management

Education

Advanced Diploma in Business Commerce

Job description

A leading financial institution in Johannesburg is seeking a skilled professional to oversee its attorney liaison operations. This role requires managing daily operations, mitigating financial risks, and ensuring adherence to banking regulations. The ideal candidate will have an Advanced Diploma in Business Commerce and 5-7 years of experience in managing relationships with external legal firms. This full-time role does not offer remote work and emphasizes the delivery of world-class customer service.