Associate Analysis Consultant

andBeyond Travel; Sandton; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A travel company in Gauteng, Sandton, seeks a member for their Centre of Excellence Team. This role requires strong analysis and documentation of business processes, as well as collaboration with various departments to foster a culture of continuous improvement. Candidates should have 0-2 years of experience and preferably possess a bachelor's degree related to business analysis. Key skills include strong communication and data analysis capabilities, with proficiency in Microsoft Office and preferably knowledge of Zoho.

Qualifications

• 0-2 years' experience in this discipline.
• Relevant Bachelor's degree is beneficial.
• Business analyst/process analysis qualification is beneficial.

Responsibilities

• Analyze and document business processes.
• Test & QA of business processes & productivity.
• Define business process and activity SLAs.
• Liaise with business analysts & input to process design.
• Administer support and team systems.

Skills

Strong verbal and written communication skills

Understanding of business processes

Understanding of the organisation of a company

Data analysis skills

Analytical with good communication & interpersonal skills

Education

Relevant Bachelor's degree

Business analyst/process analysis qualification

Tools

Microsoft Office (Excel)

Zoho

Job description

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '&Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose '&Beyonders' very carefully - they are the strength and the future of this company.

As a member of our Centre of Excellence Team, you will play a crucial role in fostering a culture of excellence and continuous learning within our organization. You will collaborate closely with various departments to identify areas for improvement, develop best practices, and provide support to ensure successful implementation of initiatives.

Key Outputs

• Analysis and documentation of business processes
• Testing & QA of business processes & productivity
• Help define business process and activity SLAs
• Liaise with business analysts & give input to business process design and modelling
• Administer support systems
• Administer team systems
• Must be a team player
• Must be a process champion
• Must be a customer champion
• Must be a solutioner
• Must be a relationship builder

Knowledge Required

• Microsoft Office is essential (Excel)
• Zoho knowledge is preferable
• Data analysis, manipulation and insight generation is essential
• Travel sector exposure, particularly tour operations is preferable
• Six Sigma methodology and approach is preferable

Skills Required

• Strong verbal and written communication skills
• Understanding of business processes
• Understanding of the organisation of a company
• Data analysis skills
• Must be analytical with good communication & interpersonal skills

Previous Work Experience Required

• 0-2 years' experience in this discipline
• Relevant Bachelor's degree is Beneficial
• Business analyst/process analysis qualification is beneficial

This is a permanent position. We reserve the right not to make an appointment.