Assistant Waitress

Crew Life at Sea; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A hospitality service provider in Cape Town is seeking a Waitstaff member to provide exceptional service to guests. Responsibilities include greeting guests, taking orders, and serving food and beverages while ensuring a clean dining environment. The ideal candidate has a high school diploma and previous restaurant experience, along with strong communication skills and attention to detail. Flexible availability and the ability to work in a team are essential.

Qualifications

• Previous experience in a similar role in a restaurant or hospitality setting is preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and ability to multitask.
• Basic knowledge of food and beverage service.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to stand and walk for extended periods of time and lift up to 25 pounds.
• Must be able to pass a background check and obtain necessary certifications for working at sea.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Take food and beverage orders accurately and promptly.
• Serve food and beverages in a timely and professional manner.
• Ensure tables are set up properly and maintained throughout service.
• Assist with the preparation of tables for special occasions.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Greet guests in a warm and friendly manner, escort them to their tables and present menus

Take food and beverage orders accurately and promptly

Serve food and beverages to guests in a timely and professional manner

Ensure tables are set up properly and maintained throughout service

Assist with the preparation of tables for special occasions and events

Anticipate guests' needs and provide exceptional service at all times

Handle guest inquiries and complaints in a courteous and efficient manner

Collaborate with the kitchen team to ensure food quality and presentation meet company standards

Follow all safety and sanitation procedures to maintain a clean and hygienic dining environment

Assist with other duties as assigned by the Head Waiter or Restaurant Manager

Qualifications:

High school diploma or equivalent

Previous experience in a similar role in a restaurant or hospitality setting is preferred

Excellent customer service and communication skills

Ability to work in a fast-paced and dynamic environment

Strong attention to detail and ability to multitask

Basic knowledge of food and beverage service

Ability to work flexible hours, including evenings, weekends, and holidays

Must be able to stand and walk for extended periods of time and lift up to 25 pounds

Must be able to pass a background check and obtain necessary certifications for working at sea