Assistant Executive Housekeeper

eJobDesign; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prestigious hotel in Cape Town is seeking an Assistant Executive Housekeeper who excels in leadership and service excellence. You will manage the housekeeping department, ensuring compliance with high standards and training staff for optimal guest service. Ideal candidates have a Matric Certificate and prior experience in a similar role in a busy hotel. A strong operational background, ability to work under pressure, and knowledge of MS 365 and Opera are essential. Join a caring environment that values professional growth and teamwork.

Benefits

On-demand healthcare

Wellness activities

Growth opportunities

Comprehensive benefits

Qualifications

• Experience in a similar role within a housekeeping department in a busy, up-market hotel.
• Demonstrated knowledge of operational management in housekeeping.
• Able to plan, direct, and perform under pressure.

Responsibilities

• Manage the housekeeping department in conjunction with the Executive Housekeeper.
• Conduct training for staff on service, hygiene, and cleanliness standards.
• Ensure timely availability of clean rooms.

Skills

Leadership and team management

Service excellence

Cost management

Communication skills

Flexibility

Education

Matric Certificate

Tools

MS 365

Opera

Job description

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.

Assistant Executive Housekeeper

Newlands, Cape Town

You are an Assistant Executive Housekeeper who is an inspiring, empowering and results-oriented leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals.

You will be responsible for the general management of the housekeeping department in conjunction with the Executive Housekeeper. Setting (in conjunction with the Executive Housekeeper) and maintaining housekeeping service standards; ensuring the timely availability of clean rooms in accordance with housekeeping operating standards; and ensuring that the Floor Supervisors have carried out daily room inspections will form part of this role.

You will conduct regular guest service, hygiene, and cleanliness training, along with SOP training, with staff so they can offer world-class service to our guests. Aside from this, you will lead a large team, building teamwork and personal accountability, and manage staff processes such as personal presentation, recruitment, performance management, and IR.

Along with your Matric Certificate, you have a track record of leading and managing large teams as well as experience in a similar role within the housekeeping department in a busy, up-market hotel. You have a strong operational background in housekeeping, with expertise in cost management, stock monitoring, workforce planning & rostering, IR, recruitment and selection, and daily administration. You are flexible and able to work shifts. Having your own transport will be advantageous. Demonstrated knowledge of using technology, including MS 365 and Opera, will strengthen your application.

You're all about accuracy and dedicated to quality in everything you do, consistently meeting high standards. Your knack for planning, directing, and performing under pressure means you thrive in a fast-paced environment, all while keeping guests front and centre. With your assertiveness, drive, and passion, you inspire others and foster effective team-building. Your initiative and integrity ensure every task is completed with professionalism and dedication.

Closing date: 25 December 2025