Application Specialist (Radiology Equipment)

Lomaen Medical - Pty Ltd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading medical equipment company is seeking an Applications Specialist in Johannesburg to enhance application excellence in flow cytometry. This role involves customer training, troubleshooting applications, and maintaining communication with teams. Candidates should have a relevant degree and hands-on experience with flow cytometers. Strong problem-solving and presentation skills are essential. This opportunity offers a chance to drive regional projects and support business objectives.

Qualifications

• Hands-on experience with clinical and research flow cytometers.
• Experience in Haematology or Immunology laboratories.
• Strong intuition for business and ability to operate in competitive environments.

Responsibilities

• Assist customers in implementing and troubleshooting flow cytometry applications.
• Provide telephone and onsite support to application specialists and customer teams.
• Develop and maintain training materials.

Skills

Troubleshooting

Problem-solving

Delivery of impactful presentations

Communication in spoken and written English

Education

Diploma or Degree in Biochemistry, Biology, Chemistry, Medical Technology, Medical Science, or Biomedical Technology

Tools

Flow cytometers

CRM tools (e.g., Salesforce)

Job description

Overview

Application Specialist Radiology Equipment in ...

Posted today

About the Role

We are looking for an Applications Specialist, based in South Africa (Cape Town or Johannesburg), to help drive BD Biosciences' application excellence and commercial success across the region. In this role, you\'ll collaborate with external customers and internal teams to deliver advanced training and ensure effective implementation of flow cytometry applications. Working across a range of platforms including research and clinical instruments, high-end sorters, multicolor analyzers, and custom panel designs. You\'ll also provide strategic support to help meet sales and business goals.

Main Responsibilities

• Assist customers in implementing and troubleshooting flow cytometry applications.
• Provide support in sample preparation, data analysis, and interpretation.
• Evaluate quality control issues and raise when products do not meet specifications.
• Develop and maintain training materials including presentations, manuals, lesson plans, and course handouts.
• Deliver hands-on and virtual training sessions at various levels: basic, standard, advanced, expert.
• Participate in new product launch training and attend regional application assemblies.
• Provide telephone and onsite support to local application specialists and customer teams.
• Maintain consistent communication with other BD specialists to ensure unified customer messaging.
• Establish and champion relationships with key partners and BD distributors.
• Contribute to lead identification and provide market intelligence.
• Support product introductions and help shape market development strategies.
• Work alongside distributors to drive regional projects.
• Record customer interactions, sales activities, and forecasts using CRM tools (e.g., Salesforce).
• Conduct regular skills assessments and report training progress to internal teams.

Qualifications & Experience

• Diploma or Degree in Biochemistry, Biology, Chemistry, Medical Technology, Medical Science, Biomedical Technology, or similar life sciences field.
• Hands-on experience with clinical and research flow cytometers.
• Experience in Haematology or Immunology laboratories (clinical or research settings).
• Strong intuition for business and ability to operate in competitive environments.
• Skilled in troubleshooting, problem-solving, and delivering impactful presentations.
• Highly motivated and results-oriented individual.
• Proficient in spoken and written English.

Location & Workplace

Primary Work Location: ZAF Cape Town - Oude Molen Bus Pk

Company & Equal Opportunity

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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