AIOps Pre-Sales Architect for Cloud & Observability

Be Different SA (PTY) LTD; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT solutions provider in Centurion is looking for an experienced individual to design and deliver AIOps solutions. The ideal candidate will have a Bachelor’s degree, be ServiceNow certified, and possess deep knowledge in ITOM and ITSM. Responsibilities include engaging with clients, designing solutions, and supporting proposals. Excellent communication skills are essential as this role involves presenting to C-level stakeholders. Interested candidates should send their CV via email.

Qualifications

• Minimum 5 - 10 years in a technical pre-sales or solution architecture role.
• Experience supporting enterprise RFPs/RFIs and writing technical content.
• Collaborate with executive stakeholders to uncover IT operations challenges.

Responsibilities

• Design tailored AIOps solutions for client environments.
• Develop and deliver AIOps platform demos.
• Lead technical response for RFPs and formal bid documents.

Skills

ServiceNow Certified System Administrator / Implementation Specialist

AWS / Azure / GCP Cloud Practitioner or Architect-level certification

Strong working knowledge of AIOps platforms

Excellent communication skills

Deep understanding of ITOM, ITSM, monitoring, and observability ecosystems

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

ITIL Foundation or above

Tools

Ansible

ScienceLogic

Moogsoft

BigPanda

Job description

A leading IT solutions provider in Centurion is looking for an experienced individual to design and deliver AIOps solutions. The ideal candidate will have a Bachelor’s degree, be ServiceNow certified, and possess deep knowledge in ITOM and ITSM. Responsibilities include engaging with clients, designing solutions, and supporting proposals. Excellent communication skills are essential as this role involves presenting to C-level stakeholders. Interested candidates should send their CV via email.