After-Sales Technical Service

Level-Up; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technical services company is seeking a full-time Technical Service Specialist based in Johannesburg. The role involves providing essential technical support to customers, maintaining and repairing equipment, and conducting training on systems. Candidates should possess a N6 or Diploma in Mechanical, Mechatronics, or Electrical Engineering, along with strong mechanical and electrical system knowledge. This position requires travel across Africa to client sites, ensuring excellent service delivery.

Qualifications

• N6 or higher qualification in Mechanical, Mechatronics, or Electrical Engineering.
• Strong understanding of mechanical and pneumatic systems.
• Familiarity with PLC systems is advantageous.

Responsibilities

• Install, service, and maintain client machines and equipment.
• Diagnose and repair mechanical and electrical faults.
• Conduct preventative maintenance and client training.
• Provide both on-site and remote technical support.
• Travel to client sites across Africa.

Skills

Mechanical knowledge

Pneumatic systems expertise

Electrical systems understanding

PLC troubleshooting

Customer service skills

Education

N6 or Diploma in Mechanical Engineering

Mechatronics or Electrical Engineering

Job description

The After-Sales Technical Service is a full-time, on-site role based in the Johannesburg Metropolitan Area. Responsibilities include delivering technical support to customers, providing training on client systems, maintaining and repairing machinery, and ensuring excellent after-sales service. The role entails regular interaction with customers to address their needs and maintain high levels of satisfaction.

Key Responsibilities

• Install, service and maintain client machines and nursery automation equipment.
• Diagnose mechanical, pneumatic, and electrical faults.
• Perform preventative maintenance and client training.
• Troubleshoot PLC-controlled systems.
• Provide on-site and remote technical support.
• Travel extensively to client sites across Africa.

Key Requirements

• N6 or Diploma in Mechanical Engineering, Mechatronics or Electrical Engineering.
• Strong knowledge of mechanics, pneumatics, and basic electrical systems.
• Exposure to PLC systems (Siemens knowledge is an advantage).
• Valid passport and willingness to travel regularly.