Accommodation and Reception Supervisor Club Med Resorts South Africa or overseas

Club Med; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading international hospitality company is seeking a G.O Accommodation And Reception Coordinator in Gqeberha, South Africa. In this role, you will optimize room assignments, communicate with various services regarding guest arrivals and departures, and ensure compliance with hospitality standards. You must be sociable, multilingual, and attentive to guest needs. This position offers a dynamic work environment with opportunities to engage in various activities.

Qualifications

• Must master at least two languages and be comfortable with international guests.
• Experience in hospitality or guest services is preferred.

Responsibilities

• Assign rooms based on sales contracts while optimizing bed occupation.
• Edit and communicate occupation expectations to village services.
• Prepare and relay arrival/departure information to all services.

Skills

Sociable

Multilingual

Helpful and attentive

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Be assigning the rooms according to the sales contract by optimising the bed occupation, the meals and the transfers
• Edit the occupation expectations and communicate them to the services of the Village
• Prepare the arrivals/departures and relay the information to all the services in the Village
• Put at the disposal of the Front Office list of rooms availability, transfers …
• Stimulate local sales, and ensure the follow up and control (B&B, meals, transfers)
• Distribute all financial information to the financial service (number of clients, arrivals/departures, local sales…)
• Respond to the comments and particular enquiries from our clients
• Applicate Club Med standards and respect hygiene and security procedures
• Assign and train the receptionists in their daily tasks

In becoming a G.O Accommodation And Reception Coordinator, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.