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Retail Store Manager (Orchard Road)
Job summary
A leading luxury retail group in Singapore is seeking a Sales Assistant to oversee daily store operations and enhance customer relationships. The ideal candidate should have at least 1 year of experience in luxury goods, strong sales skills, and the ability to work independently. This role offers a dynamic work environment with opportunities for growth in a prestigious brand.
Qualifications
- Minimum 1 year of retail experience in luxury goods.
- Strong commitment to customer satisfaction and performance-driven.
- Extensive background in CRM, E-Commerce, and POS.
Responsibilities
- Manage and responsible for the store's daily operation.
- Develop long-term relationships with customers.
- Implement actions to improve customer communication and satisfaction.
Skills
Tools
Our client is hiring a Sales Assistant for retail store in Singapore. Join the team to share the passion of a world-class silver accessory and work in an international environment.
- Manage and responsible for the store daily operation
- Develop a strong, long-term relationship with new and existing customers
- Implement and manage actions to improve customer communication and satisfaction
- Demonstrate in-depth knowledge of the brand and products to the customers
- Develop sales and marketing plan to achieve monthly sales target
- Perform ad hoc duties as assigned by the Senior Team
- Assist in contacting and managing media interviews with the local media
- Assist with the weekly delivery and buyback operations at the store
- Experience in selling and marketing high-end luxury goods (watches, jewellery, real estate, automobiles, etc.)
- Experience in brand PR and product marketing in Singapore
- Experience in the retail industry of apparel or jewellery as a manager in charge of operations and management
- Strong commitment to customer satisfaction and a performance driven attitude with a hunger and thirst for sales and results
- Adapt to learning skills and knowledge with products that is completely new to you
- Min 1 year of retail experience in luxury goods
- Able to work autonomously and independently
- A good team player, a self-starter with strong communication skils
- Extensive background in CRM, E-Commerce, POS, Google Workspace software
- Able to work flexibly on weekends and evenings
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.