Retail Store Manager (Orchard Road)

WGT Events & HR Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading luxury retail group in Singapore is seeking a Sales Assistant to oversee daily store operations and enhance customer relationships. The ideal candidate should have at least 1 year of experience in luxury goods, strong sales skills, and the ability to work independently. This role offers a dynamic work environment with opportunities for growth in a prestigious brand.

Qualifications

• Minimum 1 year of retail experience in luxury goods.
• Strong commitment to customer satisfaction and performance-driven.
• Extensive background in CRM, E-Commerce, and POS.

Responsibilities

• Manage and responsible for the store's daily operation.
• Develop long-term relationships with customers.
• Implement actions to improve customer communication and satisfaction.

Skills

Customer satisfaction

Sales proficiency

Communication skills

Retail experience

Brand PR

Tools

CRM software

E-Commerce platforms

POS systems

Google Workspace

Job description

Overview

Our client is hiring a Sales Assistant for retail store in Singapore. Join the team to share the passion of a world-class silver accessory and work in an international environment.

Responsibilities

• Manage and responsible for the store daily operation
• Develop a strong, long-term relationship with new and existing customers
• Implement and manage actions to improve customer communication and satisfaction
• Demonstrate in-depth knowledge of the brand and products to the customers
• Develop sales and marketing plan to achieve monthly sales target
• Perform ad hoc duties as assigned by the Senior Team
• Assist in contacting and managing media interviews with the local media
• Assist with the weekly delivery and buyback operations at the store

Experience and Skills to be valued

• Experience in selling and marketing high-end luxury goods (watches, jewellery, real estate, automobiles, etc.)
• Experience in brand PR and product marketing in Singapore
• Experience in the retail industry of apparel or jewellery as a manager in charge of operations and management

Requirements

• Strong commitment to customer satisfaction and a performance driven attitude with a hunger and thirst for sales and results
• Adapt to learning skills and knowledge with products that is completely new to you
• Min 1 year of retail experience in luxury goods
• Able to work autonomously and independently
• A good team player, a self-starter with strong communication skils
• Extensive background in CRM, E-Commerce, POS, Google Workspace software
• Able to work flexibly on weekends and evenings