390

Quality Assurance Analyst jobs in Singapore

CX & Service Quality Leader — Strategy, Escalations & Insight

Adecco Personnel Pte Ltd.

Singapore
On-site
SGD 125,000 - 150,000
20 days ago
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Product Lifecycle & Quality Specialist

Givaudan

Singapore
On-site
SGD 60,000 - 80,000
20 days ago

AVP - Collections Quality Manager

Citigroup Inc.

Singapore
On-site
SGD 80,000 - 110,000
20 days ago

Construction Site Supervisor: Quality, Safety & Coordination

HKM HR MANAGEMENT PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
21 days ago

Food Production Supervisor - Efficiency & Quality Leader

POWER-M AGENCY SERVICES

Singapore
On-site
SGD 50,000 - 70,000
21 days ago
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Senior QA Automation Engineer — Web Applications

ZUHLKE ENGINEERING PTE. LTD.

Singapore
On-site
SGD 70,000 - 90,000
21 days ago

QC - Quality Inspector (Quality Assurance / Quality Control / Manufacturing)

EA RECRUITMENT PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
22 days ago

Food Safety QA Specialist - Fresh Produce & Compliance

MTC CONSULTING PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
22 days ago
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Aviation Kit Inspector: Quality & Compliance

SINGAPORE AERO SUPPORT SERVICES PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
22 days ago

Learner Experience & Service Quality Specialist

Firstcom Academy Pte. Ltd.

Singapore
On-site
SGD 60,000 - 80,000
22 days ago

NDT & Quality Inspector – Precision Manufacturing

TRUST RECRUIT PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
22 days ago

URGENT: Quality Inspector/ NDT Inspector - multiple openings each

TRUST RECRUIT PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
22 days ago

ASSEMBLY AND QUALITY CHECK SUPERVISOR

PRIME SOURCE AGENCY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
22 days ago

Food Service Operations Leader: Quality, Growth & People

GROUP THERAPY COFFEE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
22 days ago

QC Systems Expert: Empower & LabX | GxP & Data Integrity

Advanced Manufacturing Tech Solutions (AMTSOL)

Singapore
On-site
SGD 60,000 - 80,000
23 days ago

QC Analyst QC Systems Specialist

Advanced Manufacturing Tech Solutions (AMTSOL)

Singapore
On-site
SGD 60,000 - 80,000
23 days ago

Quality Assurance Officer: ISO & Process Improvement

Focal Search Pte Ltd

Singapore
On-site
SGD 40,000 - 60,000
23 days ago

QC Analyst / QC Systems Specialist

Advanced Manufacturing Tech Solutions (AMTSOL)

Singapore
On-site
SGD 70,000 - 90,000
24 days ago

Luxury Goods Operations & Quality Specialist

Luxehouze

Singapore
On-site
SGD 30,000 - 40,000
25 days ago

QAQC Engineer: CONQUAS Quality Assurance Specialist

CHINA CONSTRUCTION (SOUTH PACIFIC) DEVELOPMENT CO. PTE. LTD.

Singapore
On-site
SGD 48,000 - 60,000
25 days ago

SCM (Supply Chain Management) Quality Co-ordinator

DAIKIN ASIA SERVICING PTE LTD

Singapore
On-site
SGD 45,000 - 60,000
25 days ago

Senior Blockchain QA Automation Engineer (Remote-Friendly)

Medium

Singapore
Hybrid
SGD 60,000 - 90,000
25 days ago

Kitchen Supervisor: Quality & Service Lead

CHING SEAFOOD 2020 PRIVATE LIMITED

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

Quality Control Supervisor/Assistant Supervisor

ASIA-LINK TECHNOLOGY PTE LTD

Singapore
On-site
SGD 80,000 - 100,000
25 days ago

(Min A level) Temp QA Assistant #HMS

RECRUIT EXPRESS PTE LTD

Singapore
On-site
SGD 20,000 - 60,000
25 days ago

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CX & Service Quality Leader — Strategy, Escalations & Insight
Adecco Personnel Pte Ltd.
Singapore
On-site
SGD 125,000 - 150,000
Full time
20 days ago

Job summary

A leading recruiting firm in Singapore is seeking an experienced professional for a permanent role focused on driving service quality strategy in a banking environment. The ideal candidate will manage customer experience, complaints, and regulatory escalations, with over 10 years of relevant experience. Strong leadership skills and the ability to analyze data to improve operations are essential. If you meet these requirements, apply with your resume and salary expectations.

Qualifications

  • Minimum 10 years of experience in service quality or customer experience.
  • Experience managing regulatory and senior-level escalations.
  • High attention to detail and strong decision making under pressure.

Responsibilities

  • Drive the overall service quality strategy.
  • Oversee end to end complaint and escalation management.
  • Manage complex regulatory-related escalations.
  • Use data analytics to enhance customer experience.
  • Lead and develop team managers.

Skills

Service quality management
Customer experience
Complaint management
Analytical skills
Leadership
Stakeholder collaboration

Education

Minimum degree in any discipline
Job description
A leading recruiting firm in Singapore is seeking an experienced professional for a permanent role focused on driving service quality strategy in a banking environment. The ideal candidate will manage customer experience, complaints, and regulatory escalations, with over 10 years of relevant experience. Strong leadership skills and the ability to analyze data to improve operations are essential. If you meet these requirements, apply with your resume and salary expectations.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.