Customer Service jobs in Singapore

About the Role

We are seeking a dedicated and meticulous Clinic Assistant to join our healthcare team. The Clinic Assistant plays a vital role in ensuring a smooth patient experience, from front-desk duties and administrative support to assisting doctors during consultations. If you are service-oriented, detail-focused, and thrive in a dynamic clinic environment, we welcome you to apply.

Key Responsibilities

• Greet patients and manage the reception area with professionalism and warmth

• Handle patient registration, appointment scheduling, insurance verification, and billing

• Process insurance claims and assist in stock-taking of medical supplies

• Support doctor during consultations, ensuring smooth patient flow and comfort

• Maintain a clean, tidy, and welcoming clinic environment

• Attend to phone and in-person enquiries with excellent customer service

Requirements

• Prior experience in a healthcare or clinic setting is an advantage

• Excellent interpersonal and communication skills

• Strong customer-service mindset with a patient-first approach

• Able to multitask and stay organized in a fast-paced environment

• Proficient in basic computer skills and medical billing software

• A reliable team player who is proactive and adaptable

• Must be able to commit to a 5.5 day work week
  (Monday to Saturday, with Saturday being a half-day 8.30am to 1pm)

What We Offer

• Supportive and team-oriented work culture

• On-the-job training provided

• Opportunities for growth in a healthcare setting

• Competitive salary, performance bonus, and staff benefits