Import Customer Service Executive

Adecco; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced professional for the Airfreight Import position. The role involves managing import shipments, engaging with customers, and ensuring smooth export processes. The ideal candidate has a diploma, is proficient in English, and can work with stakeholders effectively. Opportunities for career growth in a dynamic team are available.

Qualifications

• Minimum diploma required for this position.
• Able to work on weekends if required.
• Engage effectively with different levels of stakeholders.

Responsibilities

• Act as single point of contact for Airfreight Import.
• Manage internal and external customers for import shipments.
• Follow up on urgent shipments pro-actively.

Skills

Good command of English

Ability to work with different stakeholders

Experience in Airfreight Import

Proficiency in Microsoft Excel for Reporting

Education

Minimum diploma

Job description

• Join a leading logistics company with a strong regional presence.
• Opportunity to be part of a dynamic and supportive team.
• Responsible for end-to-end export coordination from documentation to shipment tracking.
• Engage directly with customers to ensure smooth export processes and timely updates.

The Job:

• Act as single point of contact for Airfreight Import
• Manage internal and external customers for the movement of import shipments
• Follow up on urgent shipments pro-actively
• Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
• Ensure that customers' expectations are being met and mapped in SOP
• Regular Business Review with Customers - MBR or QBR
• Perform ad hoc tasks as assigned by Immediate Superior

The Talent:

• A good command of English
• Minimum diploma required for this position
• Able to work with different levels of stakeholders
• Able to work on weekends if required
• Experienced in Airfreight Import
• Able to use Microsoft Excel for Reporting
• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to *********@adecco.com in MS Word/PDF Copy.
• We'd love to hear from you! Only shortlisted candidates will be notified.

Direct Line: 8778 1*** (WhatsApp)
EA License No: 91C2918
Personnel Registration Number: R2199378

Kelly Ong
Direct Line: 8778 1***
EA License No: 91C2918
Personnel Registration Number: R2199378

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