Content jobs in Singapore

Job Title – Specialist, Service Support

We are seeking an experienced Specialist, Service Support to join our dynamic team. The ideal candidate will be responsible for supporting the division in reviewing, analysing, and improving business systems and processes.

• Review, evaluate and identify operational objectives by understanding the overall business operation (analysing the functions, collecting relevant data and evaluating output requirements)
• Create workflow charts and diagrams based on the operation requirements
• Prepare technical reports with summarised information, highlight relevant business trends and areas for improvement
• Implement continuous improvement to processes and systems through cyclical process of conducting ongoing reviews and analysis
• Identify problems and make necessary control recommendations
• Ensure projects are completed on time, within budget and meet required standards (including planning, coordination, oversight from start to finish, managing resources, budgets, timelines, contracts and communication to stakeholders)
• Prepare and update training materials
• Recommend well‑structured data to the management for further analysis
• Conduct ad‑hoc investigation or analysis for ongoing/one‑time operational issues
• Other duties as assigned

• Degree in Engineering or its equivalent
• At least 5 years of relevant working experience
• Proficient in Microsoft Office Applications
• Strong knowledge in Power BI preferred
• Knowledge of Japanese will be an advantage, as this role requires regular communication with our headquarters and factories in Japan
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision

We regret that only shortlisted candidates will be notified.