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Branch Manager / Beauty Sales Manager
Job summary
A beauty and skincare company in Singapore is seeking a Branch Manager / Beauty Sales Manager to provide exceptional customer service and expert skincare advice. Responsibilities include delivering personalized skincare consultations, achieving sales targets, and overseeing outlet operations. Candidates should have a minimum of 2-3 years of experience in the beauty industry, possess strong communication skills in English and Mandarin, and be self-motivated. The role offers a competitive salary with uncapped commission, annual bonus, and opportunities for career growth.
Benefits
Qualifications
- Proven experience in a customer-facing role within the beauty, spa, or retail industry.
- Strong passion for skincare and wellness.
- Minimum 2-3 years of sales experience in the beauty industry.
- Excellent communication and presentation skills, with proficiency in English and Mandarin.
Responsibilities
- Deliver personalized skincare consultations and treatment recommendations.
- Achieve and exceed personal and company sales targets.
- Oversee outlet operations ensuring efficiency and profitability.
- Proactively source and maintain relationships with clients.
- Assist in inventory management.
- Build meaningful client relationships through excellent customer service.
- Guide and support team members to achieve monthly targets.
- Attend training sessions to stay updated on skincare technologies.
- Deliver personalized skincare consultations, including skin analysis and tailored treatment/product recommendations, based on each client’s unique needs and concerns.
- Achieve and exceed assigned personal and company sales targets, with confidence in handling and closing high-ticket sales.
- Oversee outlet operations to ensure efficiency and profitability, including sales planning, customer care, and administrative tasks.
- Proactively source and prospect new clients while maintaining strong relationships with existing customers to maximize sales opportunities.
- Assist in inventory management, ensuring optimal stock levels and product availability.
- Build meaningful client relationships through knowledge sharing, professionalism, and excellent customer service.
- Actively follow up and maintain strong after-sales relationships to ensure customer satisfaction and long-term loyalty.
- Guide, mentor, and support team members in achieving and surpassing their monthly targets, fostering a motivated and collaborative work environment.
- Attend training sessions to stay updated with the latest skincare technologies, treatments, and devices, demonstrating commitment to continuous learning and improvement.
- Proven experience in a customer-facing role within the beauty, spa, or retail industry, with strong passion for skincare and wellness.
- Well-groomed, professional, and personable, with a positive disposition.
- Self-motivated and target-driven, with a proven track record in achieving sales goals.
- Strong customer service mindset, with the ability to deliver exceptional client experiences.
- Excellent communication and presentation skills, with proficiency in English and Mandarin (to liaise with Mandarin-speaking clients and associates).
- Minimum 2-3 years of sales experience in the beauty industry.
- Availability to work retail hours, including evenings, weekends, and public holidays.
Join the passionate team at Amber Beila Beauty as a full-time Branch Manager / Beauty Sales Manager. In this dynamic role, you will be responsible for providing exceptional customer service and expert skincare advice to our clients. Working in our centrally located salon, you will play a key part in our mission to help our customers feel confident and beautiful.
- Salary: Up to S$10-20K (uncapped commission)
- Annual Bonus
- Medical Coverage
- Next to MRT Station
- Career growth
- Family Oriented Work Place Environment
- Exclusive monthly staff redemption on our facial treatment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.