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Job summary
A leading educational institution in Singapore is seeking an Operations Manager to oversee campus operations and enhance customer engagement. The role involves managing daily tasks, coordinating events, and ensuring effective communication with customers. Candidates should hold a minimum diploma in business or marketing and possess relevant sales experience. This dynamic position offers the opportunity to contribute to the growth of the institution while working closely with students and staff.
Qualifications
- Minimum Diploma in Business, Marketing, or a related field.
- Sales experience in beauty, cosmetics, or retail services desired.
- At least 3 years of relevant experience in sales, hospitality, marketing, or education.
Responsibilities
- Manage day to day operations and ensure smooth running.
- Engage customers and support sales strategies.
- Coordinate class schedules and manage communication platforms.
Skills
Education
Tools
Job Description
-Manage day to day operations and ensure smooth running of Tree Art campus.
-Proactively engage customers and build good rapport through understanding of students and their progress development.
-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.
-Support management in planning and executing strategies to increase sales.
-Plan, organise and communicate to customers on the various programme and campus events.
-Serve as customer’s main point of contact and manage communication platforms.
-Responsible for customer enquiries, student enrolment and post-sales services.
-Coordinate class schedule and arrange for replacement teachers when necessary.
-Monitor student attendance and follow up to arrange for makeup lesson.
-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
-Share expertise and provide guidance to direct report.
-Motivate and work as a team in the achievement of service excellence and centre targets.
-Liaise with landlord on updates.
-Perform any other duties and responsibilities as assigned by the Operations Director.
Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-At least 3 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.
Working Hours (43 hours per work week):
-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm
Looking forward on your resume. Please drop your resume to hrtreeartsg@gmail.com
Regret to inform you that only shortlisted candidates will be notified.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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