*Urgent* 6 Months Contract Sales Coordinator/Order Processing - West ($3500-$4000) #NJE

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a coordinator to handle quotations and service parts orders. The role involves communicating with international teams, resolving customer queries, and ensuring compliance with commercial terms. The ideal candidate should have strong organizational skills and experience with CRM and ERP systems. This position is crucial for maintaining effective logistics and customer satisfaction.

Responsibilities

• Coordinate with service parts teams in Singapore, Japan, and USA.
• Consult with customers to resolve issues and queries.
• Enter quotations and orders into the CRM and ERP systems.
• Ensure commercial terms are met regarding Letters of Credit and shipment.
• Review technical and commercial discrepancies in purchase orders.
• Prepare Order Acknowledgements.
• Raise Purchase Requisitions for Service Parts PO execution.
• Coordinate delivery schedules with the factory.
• Research item requirements in ERP and calculate costs for quotations.
• Perform any other administrative tasks.

Job description

• Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications
• Consult with both internal and external customers to resolve issues & queries
• Enter service parts quotations and orders into the company’s CRM & ERP systems.
• Identify & ensure that commercial terms are met (i.e. Letters of Credit deadlines, shipment preferences, lead-time commitments.
• Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales
• Prepare Order Acknowledgements
• Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution
• Coordinate with Japan & USA service parts teams to obtain internal inter-company quotations and clarifications for on-shore inquiries
• Effective use of the CRM and ERP system to efficiently service customer needs.
• Coordinate delivery schedule with factory and arrange the shipment to customer.
• Research item requirements in ERP, Lotus Notes or other information sources and calculate costs and prices for quotations and orders with support from internal customers
• Any other adhoc tasks related to administrative

Joy Yeow Zhi Qian

(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)