(UP 4k) Survey Engagement Specialist (til Dec 2025 , renew)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading HR solutions provider in Singapore is looking for an Outreach Client Success Specialist to enhance survey engagement. This position involves data collection, survey strategy design, and reporting. Ideal candidates should have strong analytical, communication, and problem-solving skills, along with good tertiary qualifications. The contract runs until December 2025 with the potential for renewal.

Qualifications

• Strong analytical and problem-solving skills are essential for this role.
• Excellent communication and interpersonal skills are required.
• A keen learner and self-starter attitude is necessary.

Responsibilities

• Collect data through interviews for surveys to enhance response rates.
• Design and implement strategies to improve online participation.
• Utilize modern techniques for effective questionnaire design.
• Apply advanced sampling methods to ensure quality data collection.
• Analyze collected data and create actionable reports for stakeholders.
• Develop strategies for raising awareness of statistical products.

Skills

Analytical skills

Communication skills

Problem-solving skills

Self-starter

Education

Good tertiary qualifications

Job description

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until December 2025 (possible to renew contract until Dec 2026)

Working Hours: Mon-Fri office hours

Key Responsibilities:

• Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
• Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
• Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
• Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
• Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
• Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
• Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights:

• Gain practical experience in survey operations and statistical processes
• Rotate through different roles to understand various aspects of the department
• Build your communication and interpersonal skills by engaging with a wide range of survey participants
• Develop specialized expertise in areas that match your career aspirations

Job Requirements:

• Good tertiary qualifications
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• A keen learner and self-starter

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.persolgo.com/job/details/13641

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