► Technical Support Engineer / Senior Technical Support Engineer

Sheng Siong; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading supermarket chain in Singapore is seeking an IT Support Technician to provide technical support to end-users and maintain IT equipment. Candidates should hold a minimum certification in IT with 1-5 years of relevant experience. Strong interpersonal and communication skills are essential. The position requires the ability to work independently as well as in a team, with a preference for candidates who can start immediately. A class 3 driving license will be an advantage.

Qualifications

• Minimum 1-5 years relevant experience in IT support.
• Knowledge in deploying network devices.
• Ability to work independently and in a team.

Responsibilities

• Provide technical support to end-users for hardware and software issues.
• Prepare technical reports on support issues.
• Maintain and support IT equipment like laptops and printers.

Skills

Technical support

Interpersonal skills

Communication skills

Teamwork

Education

Certification in IT or equivalent

Job description

Job Description

• Provide technical support to end-users, answer user’s questions of both hardware and software issues.


• Prepare technical report on support issues, providing feedback and recommendations.


• Maintain and support IT equipment (e.g. laptops, desktops, printer, network switch and etc.).

Requirements

• Minimum certification in IT or equivalent field with 1-5 years relevant experience.


• Knowledge and experience in deploying of network devices.


• Possess good interpersonal and communication skills.


• Ability to work independently and in a team.


• Keen to discover and assess new technology for work purposes.


• Able to start work immediately or within short notice.


• Possess class 3 driving license will be an advantage.