System Architect Veeva Vault CRM (Commercial)

CARECONE PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading technology firm in Singapore seeks an experienced System Architect for Veeva Vault CRM Application. This role involves designing and overseeing technical architecture, ensuring compliance and alignment with business objectives. Ideal candidates will have extensive experience with Veeva solutions and strong skills in Java and APIs. The firm values strategic thinking, technical leadership, and a commitment to continuous learning. Join us to shape innovative solutions that support commercial operations globally.

Qualifications

• 7+ years of experience designing and implementing Veeva-based solutions.
• Strong understanding of Veeva Vault architecture, data models, and integration patterns.
• Experience within regulated environments and compliance frameworks.

Responsibilities

• Lead the design and implementation of the Veeva Vault CRM solution.
• Define high-level architecture and solution designs.
• Monitor and optimize system performance and reliability.

Skills

Veeva Vault architecture

Java

APIs

Metadata management

Excellent communication

Problem-solving

Stakeholder management

Agile methodologies

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Azure DevOps

Git

Jenkins

Jira

Flosum

Job description

Job Description: System Architect – Veeva Commercial Vault CRM Application

Position Summary

The System Architect for the Veeva Commercial Vault CRM Application is responsible for designing, implementing, and overseeing the technical architecture of the Veeva Vault CRM platform for the client organization. This role ensures the solution aligns with business objectives, regulatory requirements, and industry best practices, supporting commercial, medical, and sales operations across multiple regions globally.

Key Responsibilities

• Architectural Leadership: Lead the design and implementation of the Veeva Vault CRM solution, including integrations with other enterprise systems.
• Solution Design: Define high-level architecture and detailed solution designs, balancing out-of-the-box functionality with custom development and country-specific configurations.
• Technical Oversight: Guide technical teams and developers as required, acting as the primary technical point of contact for CRM solutions. Ensure adherence to regulatory and quality standards.
• Integration & Migration: Develop strategies for data and content migration, integration with external systems, and ensure data integrity and quality throughout the process.
• Documentation & Best Practices: Create and maintain architectural documentation, solution blueprints, data models, integration patterns, and security controls.
• Stakeholder Engagement: Collaborate with client business stakeholders, IT teams, and vendor partners to define requirements, validate solution designs, and drive continuous improvement.
• System Health & Performance: Monitor and optimize system performance, scalability, and reliability. Conduct root cause analysis and implement improvements as needed.
• Regulatory Compliance: Ensure the solution meets all relevant regulatory and compliance requirements, including data privacy and security standards.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience designing and implementing Veeva-based solutions, including Veeva Vault CRM, in multi-country and multi-org environments.
• Strong understanding of Veeva Vault architecture, data models, and integration patterns.
• Hands‑on experience with Java, APIs, and metadata management.
• Experience working within regulated environments and compliance frameworks.
• Excellent communication, problem‑solving, and stakeholder management skills.
• Familiarity with DevOps tools (Azure DevOps, Git, Jenkins, Jira, Flosum) and Agile methodologies.

Preferred Qualifications

• Veeva Vault CRM certifications.
• Experience with Veeva Vault CRM, Veeva CRM, and other Veeva modules.
• Prior experience in the life sciences or pharmaceutical industry.
• Experience leading large‑scale migration and complex integration initiatives.

Core Competencies

• Strategic thinking and strong architectural vision.
• Technical leadership and mentoring capabilities.
• Business acumen with the ability to translate requirements into scalable technical solutions.
• Commitment to continuous learning and staying current with Veeva product updates and industry trends.