Store Operations Manager - TCM & Customer Care

XIANG KANG TANG TCM; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A traditional Chinese medicine retailer in Singapore is seeking a Store Operations Manager to oversee daily shop operations and ensure efficiency. Responsibilities include supervising staff, maintaining compliance with health regulations, and providing exceptional customer service. The ideal candidate will have a proven track record in retail or store management, strong leadership skills, and a commitment to customer satisfaction. This role is essential for ensuring smooth workflow and high standards in patient care.

Qualifications

• Proven experience in retail or store management.
• Strong leadership and supervisory skills.
• Excellent customer service and communication abilities.

Responsibilities

• Oversee daily shop operations to ensure smooth workflow.
• Supervise TCM practitioners and sales staff.
• Ensure high standards of customer service and patient care.

Job description

A traditional Chinese medicine retailer in Singapore is seeking a Store Operations Manager to oversee daily shop operations and ensure efficiency. Responsibilities include supervising staff, maintaining compliance with health regulations, and providing exceptional customer service. The ideal candidate will have a proven track record in retail or store management, strong leadership skills, and a commitment to customer satisfaction. This role is essential for ensuring smooth workflow and high standards in patient care.