Service & Installations Coordinator

Aston Air Control Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A company in the air control sector based in Singapore is seeking an individual to manage customer enquiries and coordinate servicing and installation. The ideal candidate will be responsible for preparing quotations, resolving service issues, and maintaining good relationships with customers and technicians. Strong communication skills and the ability to handle multiple tasks are essential for this position.

Responsibilities

• Attend to enquiries/complaints of customers via email or phone.
• Prepare servicing and installation quotations and maintenance contracts.
• Coordinate with customers, technicians, and contractors.
• Resolve installation and service issues by clarifying with customers.
• Plan and allocate technicians for jobs.
• Ensure all repair and servicing orders are accounted for.

Job description

A company in the air control sector based in Singapore is seeking an individual to manage customer enquiries and coordinate servicing and installation. The ideal candidate will be responsible for preparing quotations, resolving service issues, and maintaining good relationships with customers and technicians. Strong communication skills and the ability to handle multiple tasks are essential for this position.