Service Experience Officer (Enforcement) | Up to $2.8K | 5.5 Days | Paya Lebar - 0310

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Officer focused on vehicle damage reports. This role involves reaching out to customers via calls and emails, investigating vehicle damages, assessing costs, and assisting with accident follow-ups. Ideal candidates will be familiar with office software and technologies, and having a class 3 or class 2B driving licence is advantageous. The position offers a salary range of $2500 - $2800 and requires commitment to 5 working days per week.

Qualifications

• Strong familiarity in office productivity software and web technologies.
• Experience in enforcement or collection is a strong bonus.
• Having class 3 or class 2B licence is advantageous.

Responsibilities

• Work with customers on vehicle damage reports via calls and emails.
• Investigate damages on vehicles and assess repair costs.
• Assist with accident report management and follow-ups.
• Help recover vehicles if required.
• Complete other tasks as assigned by the supervisor.

Skills

Office productivity software

Web technologies

Customer service

Class 3 or Class 2B licence

Job description

Customer Service Officer – Enforcement

• Working days: 5. 5 days
• Working time: Mon to Fri 9am‑6pm/10am‑7pm, Sat 9am‑1pm /10am‑2pm (can choose)
• Salary range: $2500 - $2800
• Working location:Paya Lebar
• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Customer Service role

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor