Senior Infrastructure Engineer/Infrastructure Engineer (EXO/M365)

Assurity Trusted Solutions; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions firm in Singapore seeks a Senior Infrastructure Engineer to manage the delivery of Microsoft services and enhance infrastructure operations. The ideal candidate has 3-6 years of experience, strong analytical and communication skills, and is adept at vendor management. This role offers opportunities for collaboration with diverse teams and contributes to critical infrastructure projects.

Qualifications

• 3-6 years of relevant technical experience in an agile environment.
• Experience in managing complex projects with risk management.
• Excellent written and verbal communication skills.

Responsibilities

• Manage delivery and operations of Microsoft suite of services.
• Ensure smooth service delivery and adherence to quality guidelines.
• Propose new solutions to enhance operational efficiency.

Skills

Analytical skills

Vendor management

Stakeholder management

Presentation skills

Communication skills

Tools

Microsoft 365

Agile methodologies

Power Platform

Job description

Overview

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

As a Senior Infrastructure Engineer/Infrastructure Engineer, you will be part of team to implement and manage the Whole-of-Government (WOG) Infrastructure and services. You will work within a team of engineers with strong technical competency to conceptualise, implement and manage the Government infrastructure services (Mail and M365 services) and ensuring high levels of availability, performance and security across the Whole-of-Government (WOG).

You will also collaborate with peers from other disciplines such as software developers, data engineers, UX Designers and Product Managers to design, develop and implement infrastructure products for WOG.

Responsibilities

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:
• • Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online,Teams, Viva etc.)
  • Power Platform (Power Automate, Power Apps, Dataverse)
  • MS Enterprise Mobility Suite (Intune, MCAS Azure Information Protection)
  • Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with Microsoft Entra ID, federation services)
  • Other Microsoft products such as Dynamics 365, Stream, Telephony and Team Meeting Room services.
• Ensure the operations process and controls are clearly documented and operationalised
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Ensure smooth service delivery and implementation within the business context.
• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.
• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.
• Propose new solutions to enhance operational efficiency and improvement of infrastructure.
• Other duties as may be delegated by the Manager or Team Lead from time to time.

Qualifications

• At least 3 – 6 years of relevant technical experience in a demanding, agile environment. Having prior managerial and leadership responsibilities is an added advantage for more senior roles.
• Proven record of successfully delivering high-impact, complex projects while managing risks.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Strong vendor and stakeholder management.
• Demonstrated ability to build and maintain relationships with a wide array of people at both junior and senior levels
• Pro-active, dynamic and with good analytical/conceptual thinking and problem-solving skills.
• Excellent written, verbal communication, presentation, and negotiation skills.
• Agile related certification such as Certified Scrum Master is an added advantage.

Application Information

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

About ATS

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.