Senior district manager

Abba Ol; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading restaurant group in Singapore seeks an Assistant to the Operations Manager to support management of outlet teams and sales performance. Responsibilities include leading restaurant supervisors, developing sales strategies, and ensuring compliance with operational standards. Ideal candidates should have at least a diploma, 3 years of management experience in F&B, and strong leadership and analytical skills. Join a dynamic team committed to customer satisfaction and operational excellence.

Qualifications

• Minimum 3 years of relevant management experience in F&B operations.
• Good knowledge in Food & Beverage industry and Restaurant Operations.
• Team player with ability to lead and motivate the team.

Responsibilities

• Lead and motivate restaurant supervisors in achieving sales targets.
• Develop monthly sales targets and monitor sales performance.
• Oversee management of restaurant operations and manpower planning.

Skills

Leadership

Communication

Planning

Analytical skills

Problem-solving

Education

Diploma in any field

Job description

As the Assistant to the Operations Manager, you will support in leading and managing the outlet teams to drive the sales performance of the outlets, ensuring the strategic growth of the business. Additionally, you will assist in overseeing the Operations team to ensure proper management of restaurant operations, as well as operational and manpower planning.

Job Description

• Lead and motivate restaurant supervisors in achieving sales targets and ensure strict adherence to SOP of food preparation and quality.
• Develop monthly sales targets and monitor sales performance of all outlets.
• Responsible for sales performance of the outlets; develop plans and strategies to achieve sales targets.
• Responsible for the profitability of the outlets; manage the manpower, food cost and operating costs to ensure profitability of all outlets.
• Work closely with Marketing on developing marketing strategy and promotions to drive sales.

Operations

• Lead and manage the Operations team to ensure proper management of restaurant operations; day to day operations and manpower planning.
• Lead and ensure that Standard Operating Procedures (SOPs) are adhered to; Review and evaluate SOP regularly to improve efficiency and productivity.
• Liaise with functional departments to ensure on outlets compliance of all related policies, standards, guidelines and regulatory requirements.
• Conduct regular outlet checks to ensure food quality, service and hygiene standards.
• Manage and responsible for inventory management and stock level at all outlets.
• Responsible and ensure that A&P programmes are well-executed in a timely and accurate manner.
• Responsible for maintaining excellent customer service standards; Review staff service standards and provide advice for improvement. Training and development if required.
• Responsible for staff management and staff recruitment; Review staff performance and provide advice for improvement. Review staffing and manpower to ensure adequate staffing to meet operational needs.
• Work closely with HR on recruitment and manpower planning as well as training and development.
• Lead in the investigation of all internal (staff) and external issues and ensure appropriate settlement.
• Responsible for staff retention as well as training and development of staff.
• Other related duties assigned.

Requirements

• Possess at least a “Diploma” in any field.
• Minimum 3 years of relevant management experience in F&B operations
• Possess good knowledge in Food & Beverage industry and Restaurant Operations.
• Good communications, planning and execution skills.
• Team player with ability to lead and motivate the team.
• Excellent analytical and problem-solving skills.

Interested applicants, you may either apply.