Senior Care Coordinator Associate

KK Women's & Children's Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking an experienced individual to coordinate patient discharge planning and ensure seamless transitions from hospital to community care. The role involves establishing relationships with patients, their families, and stakeholders, and monitoring patient conditions to prevent hospital readmission. Candidates with strong interpersonal and organizational skills, as well as proficiency in Microsoft Office, are encouraged to apply. Opportunities for advancement are available for those with relevant higher education or experience.

Qualifications

• Candidates with relevant higher education certification and/or experience will be considered for a senior position.

Responsibilities

• Coordinate and navigate all aspects of patient discharge planning.
• Establish strong working relationships with patients and stakeholders.
• Monitor and follow-up on patients’ conditions regularly.

Skills

Strong interpersonal skills

Organisational skills

Proficiency in Microsoft Office

Education

GCE ‘N’/ ‘O’ / ’A’ level, NITEC

Job description

Under the guidance of a Patient Navigator or Community Nurse, you will coordinate and navigate all aspects of patient discharge planning to ensure a seamless transition and continuity of care for patients from the hospital to the community, as well as coordinated care for frail residents in the community.

You will also be required to:

• Establish strong working relationships with patients, their family, internal and external stakeholders and the community, and be the main point of contact for care coordination and navigation
• Monitor and follow-up on patients’ conditions regularly through phone calls or home visits to facilitate early detection of health issues and interventions, so as to prevent illness deterioration and hospital readmission
• Responsible for educating patients their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education

Job Requirements

• GCE ‘N’/ ‘O’ / ’A’ level, NITEC
• Candidates with relevant higher education certification and / or experience will be considered for senior position.
• Strong interpersonal and organisational skills
• Proficiency in Microsoft Office applications