SALES MANAGER

CMS LOGISTICS GROUP (S) PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading logistics company based in Singapore is seeking an FCL Sales Head to lead the sales strategy for the FCL business. This role emphasizes customer relationship building, team leadership, and financial management while focusing on maximizing profitability and managing risks. A bachelor's degree in a related field and relevant experience in NVOCC or freight forwarding are required. Excellent communication skills are essential for this position.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain or related field.
• Experience in NVOCC or freight forwarding.
• Strong written and verbal communication skills.

Responsibilities

• Lead and drive the sales strategy for the FCL business.
• Build strong relationships with customers and partners.
• Manage P and L for the FCL business.

Skills

Relationship building

Leadership

Market analysis

Communication skills

Education

Bachelor’s degree in Business, Logistics or related field

Job description

Job Summary

The FCL Sales Head is responsible for leading and driving the sales strategy for the FCL business. The role focuses on developing new FCL customers, expanding volume, maximizing profitability, and managing customer relationships. The person will lead the sales team, work closely with operations, pricing, and trade management, and be accountable for P and L performance.

Key Responsibilities and Accountabilities

Customer and Partner Management

• Build strong relationships with customers, shipping lines, and partners
• Serve as the senior escalation point for key accounts
• Provide tailored FCL solutions and maintain high customer satisfaction

Team Leadership

• Lead and develop the FCL sales team
• Set KPIs, conduct performance reviews, and support a high performing sales culture

Cross Functional Collaboration

• Work with operations, customer service, and trade or procurement to ensure smooth shipment execution
• Provide market insights to support product and operations planning

Market and Competitive Intelligence

• Track market trends, carrier capacity, price changes, and competitor activity
• Adjust sales strategies and solutions based on market developments

Reporting and Financial Control

• Manage P and L for the FCL business
• Prepare sales reports, forecasts, and business reviews
• Implement initiatives to improve margins and manage costs

Risk and Compliance

• Ensure compliance with trade regulations and company policies
• Manage commercial, operational, and credit risks in sales activities

Requirements

1. Bachelor’s degree in Business, Logistics, Supply Chain, or a related field. A master’s degree is an advantage
2. Relevant experience in NVOCC or freight forwarding
3. Positive attitude and self motivated
4. Strong written and verbal communication skills
5. Intermediate proficiency in computer applications