Room Attendant

HASSELHOFF OP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is seeking a Housekeeping Supervisor to oversee cleaning operations, manage staff duties, and ensure the highest standards of cleanliness in guest rooms and common areas. Candidates should have a minimum of 1 year of relevant experience and possess strong attention to detail, time-management skills, and the ability to work both independently and as part of a team. This role includes flexible working hours, which may include weekends and holidays.

Qualifications

• Minimum 1 year working experience in hotel-related or housekeeping-related position.
• Previous housekeeping experience preferred, but not required.
• Willingness to work flexible hours, weekends, and holidays.

Responsibilities

• Assign and inspect workers' duties to meet cleanliness standards.
• Investigate complaints about housekeeping services.
• Prepare work assignments based on room status and check-out lists.
• Conduct training for staff on policies and equipment use.
• Evaluate records to forecast staffing needs.

Skills

Attention to detail

Time-management

Ability to work independently

Teamwork

Physical fitness

Job description

Responsibilities

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
• Coordinates work activities among departments
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
• Inventories stock to ensure adequate supplies
• Evaluates records to forecast department staff requirements
• Makes recommendations to improve service and ensure more efficient operation
• Prepares reports concerning room occupancy, payroll, and department expenses
• Performs cleaning duties in cases of emergency or staff shortage
• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Attends staff meetings to discuss company policies and guest complaints
• Issues supplies and equipment to workers
• Establishes standards and procedures for work of housekeeping staff
• Advise manager, Front Office of rooms ready for occupancy
• Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports
• Screen job applicants, hires new employees, and recommends promotions, transfers, and dismissals
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Skills & Requirements

Experience

• Preferably minimum 1 year working experience in hotel- related or housekeeping- related position.

Personal qualities & attributes

• Previous housekeeping experience preferred, but not required
• Strong attention to detail and time-management skills
• Ability to work independently and as part of a team
• Physically fit and able to perform repetitive tasks
• Willingness to work flexible hours, weekends, and holidays